Terms of Service

Agreement to Terms

By accessing or using the website supreme-garage-doors.com (the "Site") or using the services provided by Supreme Garage Doors ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or services.

Services

Supreme Garage Doors provides garage door repair, installation, and maintenance services in Charlotte, NC and surrounding areas. Our services include but are not limited to:

• Garage door spring repair and replacement
• Garage door opener repair and installation
• New garage door installation
• Off-track repair
• Cable and roller replacement
• Emergency garage door repair
• Preventive maintenance

Pricing and Payment

• Estimates: We provide free estimates for our services. Estimates are subject to change based on actual conditions discovered during the service visit.
• Pricing: All prices quoted are for the specific service described and may not include additional parts, labor, or unforeseen repairs.
• Payment: Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, checks, and major credit cards.
• Price Match: We offer to beat any competitor's written quote for comparable services. Competitor quote must be for identical services and from a licensed, insured contractor.

Warranty

• Parts: Parts are covered by the manufacturer's warranty. Warranty periods vary by part and manufacturer.
• Labor: We provide a labor warranty on our work. Specific warranty terms will be provided at the time of service.
• Exclusions: Warranties do not cover damage caused by misuse, neglect, accidents, acts of nature, or unauthorized modifications.

Scheduling and Cancellation

• Appointments: We schedule appointments within specified time windows. While we make every effort to arrive on time, delays may occur due to previous service calls or traffic.
• Cancellation: Please provide at least 24 hours notice if you need to cancel or reschedule an appointment.
• No-Show: If our technician arrives and no one is available, a trip charge may apply for subsequent visits.

Limitation of Liability

To the fullest extent permitted by law, Supreme Garage Doors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from:

• Your use or inability to use our services
• Any unauthorized access to or alteration of your property
• Any interruption or cessation of our services
• Any matter relating to our services

Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Supreme Garage Doors or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

User Conduct

You agree not to:

• Use the Site for any unlawful purpose
• Interfere with or disrupt the Site or servers
• Attempt to gain unauthorized access to any portion of the Site
• Use any automated means to access the Site
• Submit false or misleading information

Indemnification

You agree to indemnify and hold harmless Supreme Garage Doors, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Site or services or your violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the courts of Mecklenburg County, North Carolina.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our Site or services after such changes constitutes your acceptance of the new Terms.

Contact Us

If you have questions about these Terms of Service, please contact us:

• Supreme Garage Doors
• 6047 Tyvola Glen Cir STE 100
• Charlotte, NC 28217
• Phone: (704) 448-0381
• Email: info@supreme-garage-doors.com